The inside sales specialist position develops, maintains and interacts primarily utilising the phone and other forms of electronic communication to a broad scope of new and existing customers within the graphic and textile print markets to increase sales of products and/or services. Develops sales strategies designed to demonstrate the features and benefits of the products to achieve increased sales and profitability.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Contact partners through, but not limited to, phone calls, email, mailings, fax and seminars to communicate opportunities to extend initiatives with the company.
Match programs to customer requirements, and close contracts for defined programs.
Collaborate with marketing, support, community management, product management and account management to facilitate new programs, messages, campaigns, and offerings.
Ensure handoffs to community management, development and support are successful, and exceed customer’s satisfaction.
Ensure reporting and communications is frequent and bi-directional.
This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Hours of work are Monday through Friday, 7:00 a.m. to 3:00 p.m., 40 hours per week.
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.